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What is marketing automation?
Marketing automation is the use of technologies to create automatic interaction flows with your users or leads, from the moment they discover you until they become customers. It involves automating tasks such as sending emails, audience segmentation, lead scoring, or triggering content based on user behavior.
In the B2B context, where decision-making processes can last weeks or months, marketing automation allows you to maintain constant and personalized communication, without overwhelming the sales team and ensuring that leads don’t go cold or forget about your company and services.